Privacy Policy
Effective Date: August 13, 2026
House of Colour USA Inc. (“House of Colour,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, book our services, subscribe to communications, or otherwise interact with us.
By accessing or using our website and services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Mobile phone number
- Mailing, billing, and shipping address
- Appointment and booking information
- Purchase history
- Payment-related information
- Communication preferences
- Information submitted through online forms, surveys, consultations, contests, promotions, or customer service interactions
We may also automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring website addresses
- Date and time of visits
- Pages viewed
- Website activity and interaction data
How We Use Your Information
We may use your information to:
- Provide and manage our products and services
- Process appointments, bookings, and purchases
- Communicate with you regarding orders, appointments, and customer service matters
- Respond to inquiries and requests
- Send educational content, newsletters, promotions, and marketing communications where permitted by law
- Improve our website, services, and customer experience
- Analyze website usage and customer engagement
- Maintain security and prevent fraud
- Comply with legal and regulatory obligations
SMS Communications
House of Colour USA Inc. may offer SMS/text messaging communications to individuals who voluntarily provide their mobile phone number and expressly consent to receive such communications.
By opting in, you agree to receive text messages that may include:
- Appointment reminders
- Booking confirmations
- Service updates
- Account notifications
- Educational content
- Event invitations
- Promotional offers and marketing communications
Message frequency may vary based on your interactions with House of Colour USA Inc. and your communication preferences.
You may opt out of SMS communications at any time by replying STOP to any text message received from us. For assistance, reply HELP or contact us using the information provided below.
Message and data rates may apply.
Mobile Information and SMS Consent
House of Colour USA Inc. does not sell, rent, lease, or share mobile phone numbers, SMS consent information, or text messaging opt-in data with third parties or affiliates for marketing or promotional purposes.
We may share limited information with trusted service providers that support our business operations, including:
- Messaging and communication providers
- Customer service providers
- Payment processors
- Website hosting providers
- Analytics providers
- Technology service providers
These service providers are authorized to use personal information only as necessary to provide services on our behalf and are required to maintain appropriate confidentiality and security safeguards.
SMS Privacy Commitment
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and Tracking Technologies
House of Colour USA Inc. uses cookies and similar technologies to enhance your browsing experience and improve our website.
Cookies and tracking technologies may be used to:
- Remember user preferences
- Maintain website functionality
- Recognize returning visitors
- Analyze website traffic and performance
- Measure marketing effectiveness
- Personalize content and user experiences
We may also use third-party analytics and advertising services that collect information about your interactions with our website.
Most web browsers automatically accept cookies. You may adjust your browser settings to decline cookies; however, doing so may limit certain website functionality.
Sharing of Information
We do not sell or rent personal information to third parties.
We may disclose information:
- To service providers performing services on our behalf
- To comply with applicable laws, regulations, legal processes, or governmental requests
- To protect our rights, property, or safety
- To investigate fraud, security incidents, or policy violations
- In connection with a merger, acquisition, corporate restructuring, or sale of assets, where permitted by law
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
Where appropriate, data transmitted through our website is protected using industry-standard encryption technologies.
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to third-party websites. House of Colour USA Inc. is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external sites they visit.
Your Privacy Rights
Subject to applicable law, you may have the right to:
- Access personal information we hold about you
- Correct inaccurate personal information
- Request deletion of personal information
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
- Manage SMS communication preferences
To exercise these rights, please contact us using the information below.
Legal Disclosures
House of Colour USA Inc. may disclose personal information without notice if required by law or when we believe in good faith that such action is necessary to:
- Comply with legal obligations or lawful requests from government authorities
- Protect and defend the rights or property of House of Colour USA Inc.
- Prevent fraud, security threats, or misuse of our services
- Protect the personal safety of our customers, employees, or the public
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services. Any updates will be posted on this page with a revised effective date.
Your continued use of our website or services following the posting of changes constitutes acceptance of the revised Privacy Policy.
Contact Information
If you have any questions regarding this Privacy Policy or our privacy practices, please contact:
House of Colour USA Inc.
Email: hello@houseofcolour.com
Website: houseofcolour.com